Shipping Policy

Shipping Process & Delivery Timeline

We’re happy to provide a clear overview of our shipping process, so you know exactly what happens behind the scenes — and why it takes 8–12 days for your order to arrive.

Days 1–3: Order Processing

Once your order is placed, our team immediately begins processing it. This includes confirming your order details, checking stock availability, and preparing materials for production to ensure everything is accurate and ready.

Day 4: Order Assembly

Your order is carefully assembled and passed on to our quality assurance team for inspection.

Day 5: Quality Control

Each item goes through a detailed quality check to ensure it meets our standards. We inspect every product for defects, irregularities, or damage — so you receive your items in perfect condition.

Days 6–7: Packaging & Shipping Preparation

After quality control, your order is securely packaged and labeled for dispatch. We select the most reliable shipping method based on your location and ensure your package is fully trackable.

Days 8–12: Shipping & Delivery

Your package is shipped and on its way. Delivery times may vary depending on your location, but most customers receive their orders within 8 to 12 days.

While we always aim to deliver within this timeframe, occasional delays may occur due to weather conditions, customs clearance, or carrier-related issues beyond our control.

Once your order has been dispatched, you’ll receive a shipping confirmation email with tracking details, allowing you to follow your package every step of the way.

Thank you for choosing Arden Collective — we truly appreciate your patience and trust in our process.